Contact Us
Get help with account, billing, privacy, or technical questions.
Last updated: 2026-07-19
Company Information
- Service Operator: MoonAI LLC
- Product: Seedance25
- Business Type: Limited Liability Company (LLC)
- Country and State of Incorporation: United States, Wyoming
- Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801
- Website: https://seedance25.dev
Support Center
If you can sign in, please submit a request through the support center. A support ticket securely associates the request with your account and keeps messages, references, and attachments together.
If you cannot sign in, do not have an account, or need to send a legal or privacy request, email support@seedance25.dev.
What to Include
To help us respond efficiently, include:
- The email address associated with your account.
- A clear description of the question or problem.
- The relevant order, task, invoice, or transaction identifier.
- Screenshots and the approximate time the issue occurred, if applicable.
Do not send passwords, full payment-card numbers, API secrets, authentication codes, or other sensitive credentials.
Billing and Refund Requests
For a billing review, include the transaction date, amount, currency, and receipt or payment identifier. Refund eligibility is described in our Refund Policy.
Privacy Requests
For access, correction, or deletion requests concerning personal information, use the subject line Privacy Request and identify the account involved. We may need to verify your identity before completing the request.